FULFILLMENT TIME

All products are made to order and it takes in average 2-3 weeks of processing time before the item is shipped.

Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to your inbox. If you have trouble receiving this email please check your spam folder first or contact us for additional help.

SHIPPING

For orders to be shipped outside of Thailand the customer is responsible for any applicable customs duties/taxes.

Average shipping time within Thailand is 1-5 business days via Thai  Post.
Worldwide delivery process takes 5-25 business days depending on relevant mode used and covers 225 destination countries.

TRACKING

The tracking provided with your order is correct! Please note that the package must first travel to the sorting facility. Once it has been scanned in, the tracking number will be activated.

CUSTOMS, TAXES AND DUTIES

Customs taxes, duties or import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges differ based on country laws and policies and we cannot estimate the amounts. 

If a package is returned due to refusal of customs fees, duties and taxes payment, a refund will not be applicable.